Managing Teacher and Student Accounts

This article does not apply to schools with a Clever/LiFT integration. All Teacher & Student Accounts are created and updated from within Clever.

Once you have done the preliminary onboarding of your Teachers and Students, you may still need to make periodic updates to their Accounts.

Updates to Teacher Accounts

Within the Teachers Module, clicking on the Actions button to the far right of a each Teacher’s Account opens a list of actions you can perform:

Teacher Details
Send Invitation (for New Accounts, not Active Accounts)
Remove Account
Archive Teacher
Reset Password

Each of these Actions are outlined below.

Teacher Details

Selecting Teacher Details from the Actions drop-down menu displays the details for the selected Teacher. (Hint: You can also get to this screen by clicking on the Teacher’s name.)

In the upper right corner, the Actions button reappears should you wish to directly perform one of the other Actions from this screen.
You can update the Teacher’s First name, Last name, Title or Email here. Click on the orange Update button when done.
You can see when the selected Teacher last logged into LiFT. (Don’t worry, Stephanie is a new Teacher who has not yet activated her account. That’s why she has no login history.)
You can see to what Classes the selected Teacher has been assigned, separated by Terms. By Clicking on the orange Manage button, you can easily add or delete Classes from this Teacher.

Send Invitation

Selecting Send Invitation from the Actions drop-down menu sends an email to the selected Teacher to activate their Account. This option only appears on the Actions drop-down menu for Teachers who have not yet activated their Account. If you have already sent this Teacher an invitation to activate their Account, but it remains inactivated, then the menu option will be Resend Invitation.

Remove Account

Selecting Remove Account from the Actions drop-down menu is used to permanently remove a Teacher’s Account from LiFT. If the Teacher’s Account has not yet been activated, or they activated the Account but were never active in LiFT, then selecting Remove Account would be appropriate. If you select Remove Account, a pop-up window will ask you to confirm you are sure you want to remove the Account permanently. You do not want to Remove the account of a Teacher who has interacted with students within LiFT.

Archive Teacher

As an alternative to removing an Account, you should archive an Account when a teacher leaves your school or is no longer active in LiFT. Selecting Archive Teacher from the Actions drop-down menu will remove a Teacher from your list of Active Teachers in the Teachers Module in LiFT - the Account and any data associated with that Account will remain in the LiFT system, but out of sight.

Whoops! You didn’t mean to archive that Teacher? No worries. By clicking on the Don’t show inactive filter at the top of the screen, you will have the option to select Show inactive instead and LiFT will display all the inactive (aka archived) Teachers as well. Find the Teacher you mistakenly archived and you will see that their Status reads Archived. Click on their Actions button and instead of Archive Teacher, you will have the option to select Unarchive Teacher.

Reset Password

You have the ability to reset a Teacher’s password by selecting Reset Password from the Actions button. You will be asked to confirm this action. If you say yes, a window will pop-up with a new password for that Teacher. Be certain to copy down the password and share it with the Teacher.

Pro Tip: This is also a way for you to activate a Teacher’s New (not yet activated) Account. They will no longer be able to use the link in a LiFT activation email; you will have to provide them with the new password or they will need to reset the password again themselves by clicking Forgot password? at the login screen.

Updates to Student Accounts

Making changes to Student Accounts is very similar to making changes to Teacher Accounts. From to the Students Module, clicking on the Actions button opens a similar list of actions you can perform.

Student Details
Send Invitation (for New Accounts, not Active Accounts)
Student View
Access Tokens
Student Transcript
Remove Account
Reset Password
Archive Student

Student Details

Selecting Student Details from the Actions drop-down menu displays the details for the selected Student. (Hint: You can also get to this screen by clicking on the Student’s name.)

In the upper right corner, the Actions button reappears should you wish to directly perform one of the other Actions from this screen.
You can update the Student’s First name, Last name, Email or Grade here. Click on the orange Update button when done.
You can see when the selected Student last logged into LiFT.
You can see whether any Parents/Guardians are associated with this Student. By clicking on the orange Manage Access Tokens, you can issue Access Tokens for that Student’s Parent/Guardian – more about this in the next article Providing Parent Access (add link).
You can see to what Classes the selected Student has been enrolled, separated by Terms. By Clicking on the orange Manage button, you can easily add or delete Classes for this Student.